Policies

Morgan Taylor Cancellation Policy

If a cancellation or a request to reschedule your appointment is made less than 24 hours prior to your service, this would result in a cancellation fee of 50% of your service*.

We appreciate when you cancel or reschedule prior to 24 hours because this gives us the opportunity to fill that time spot you have reserved.

*excluding haircuts- see “Cancellation Fee for Haircuts”.

Cancellation Fee for Haircuts

If a cancellation or a request to reschedule your haircut appointment is made less than 24 hours prior to your service, this will result in a cancellation fee equal to the reserved service.

We appreciate when you cancel or reschedule prior to 24 hours because this gives us the opportunity to fill that time spot you have reserved.

Card on File Policy

Vibrant color services, color correction services, and services that take the stylist 3 hours or more will require a card on file.

Return Policy

We do accept returns on all of our retail products (excluding makeup); however, we do not give cash refunds, only store credit.

Promotional Offer Policy

One promotional offer per guest. Offers exclude Fresh Talent Stylists.

Gift Certificate Policy

Gift certificates may not be returned or redeemed for cash.